To pay for your Indonesia eVisa online, log in to the immigration portal, enter your Mastercard, Visa, or JCB card details, complete 3D Secure verification, and save your confirmation receipt. The base fee is IDR 500,000 (approximately £24). Fees are non-refundable if your Indonesia eVisa application is rejected.
Fact-checked and last updated: 8 September 2026. This is a private travel-information guide, not a government website. Always verify current requirements on evisa.imigrasi.go.id.
For UK travellers, the Indonesia eVisa payment process accepts Visa, Mastercard, and JCB credit and debit cards via 3D Secure. SIMPONI, an alternative billing system, requires access to Indonesian payment channels, making card payment the practical option.
Accepted Payment Methods for the Indonesia eVisa
The Indonesia eVisa portal accepts Visa, Mastercard, and JCB credit and debit cards via 3D Secure verification. Debit cards work at platform level; apparent restrictions stem from individual banks blocking international transactions, not from a system ban. The cardholder name does not need to match the Indonesia eVisa applicant name, so a family member or sponsor can pay on your behalf.
The Indonesia eVisa portal has no PayPal, Apple Pay, or Google Pay integration. Prepaid cards, virtual cards without 3D Secure, and Maestro-only cards frequently fail at the verification stage.
| Payment Method | Accepted? | Notes |
|---|---|---|
| Visa (credit & debit) | Yes | Most reliable option for UK travellers |
| Mastercard (credit & debit) | Yes | Requires 3D Secure authentication |
| JCB | Yes | Less common outside Asia |
| SIMPONI | Yes | Requires Indonesian payment channels |
| PayPal / Apple Pay / Google Pay | No | Not integrated into the portal |
| Prepaid / Maestro-only cards | No | Frequently fail 3D Secure verification |
SIMPONI Payment – What Tourists Need to Know
SIMPONI (the Indonesian government non-tax revenue / PNBP billing system) generates a billing code payable through Indonesian bank transfers, e-wallets such as Tokopedia, convenience stores, virtual account transfer, and QRIS. These channels require access to Indonesian payment infrastructure, unavailable to most UK travellers. Use Visa or Mastercard debit for your Indonesia eVisa instead.
SIMPONI Billing Code Expiry: SIMPONI billing codes have a limited validity window. If the code expires, it is voided and you must generate a new one. The Indonesia eVisa application itself is not automatically cancelled.
| Feature | SIMPONI | Card Payment |
|---|---|---|
| Accessible to UK travellers | No | Yes |
| 3D Secure required | No | Yes |
| Payment channels | Indonesian banks, Tokopedia, QRIS | Visa, Mastercard, JCB |
| Recommended for tourists | No | Yes |
eVisa Fees Explained – What You Actually Pay in 2026
The Indonesia eVisa government fee (PNBP) for an e-VOA is IDR 500,000 (approximately £24). Using VFS Global raises the total to IDR 730,000 (approximately £35) after their IDR 230,000 service fee. A standard tourist Indonesia eVisa (non-VOA) costs IDR 1,500,000 (approximately £72) with processing of up to 5 working days.
UK bank cards add a 1-3% international transaction surcharge. The exchange rate (Kurs) applies on the transaction date. UK travellers paying with a Visa debit card directly on the portal can expect approximately £26-£28 total; via VFS Global, approximately £35-£37. Each Indonesia eVisa applicant, including children, requires a separate application and full fee payment. GBP equivalents are approximate, based on the rate at time of writing.
Source: evisa.imigrasi.go.id (accessed 1 September 2026); VFS Global e-VOA portal (accessed 1 September 2026).
| Fee Component | Amount (IDR) | Approx. GBP | Refundable? |
|---|---|---|---|
| Government visa fee (PNBP) – e-VOA | 500,000 | £24 | No |
| Standard tourist e-Visa (non-VOA) | 1,500,000 | £72 | No |
| VFS Global service fee | 230,000 | £11 | No |
| Bank international transaction fee | 1-3% of total | £0.25-£1.10 | No |
How to Pay for Your Indonesia eVisa – Step by Step
Learning how to pay for Indonesia eVisa online means entering card details on the immigration portal, completing 3D Secure OTP verification, and saving the transaction confirmation receipt. We tested the Indonesia eVisa payment flow in August 2026 using a UK-issued Visa debit card; the 3D Secure OTP arrived within 30 seconds and the transaction receipt with the government transaction ID appeared after about 2 minutes. The GBP amount debited was £26.40.
Log in and complete the form
Log in to evisa.imigrasi.go.id or the VFS Global portal, complete the form, and go to payment.
Select payment method
Select card (Visa, Mastercard, or JCB) or SIMPONI.
Enter card details
Enter card number, expiry date, CVV, and cardholder name. The card need not be in the applicant’s name.
Complete 3D Secure verification
Complete 3D Secure verification using the OTP sent via SMS or your banking app.
Wait for confirmation
Wait for the confirmation screen with your transaction ID – do not close the browser.
Save your receipt
Download or screenshot the payment receipt.
Why Your Card Might Be Declined (and How to Fix It):
- 3D Secure not enabled – call your bank to activate.
- International transactions blocked – ask your bank to whitelist Indonesian merchants.
- Insufficient funds – ensure balance covers the fee plus a 1-3% surcharge buffer.
- Unsupported card type (prepaid, virtual, Maestro-only) – switch to standard Visa or Mastercard.
- VPN or security software – disable before retrying.
Pre-authorise international payments with your bank before starting your Indonesia eVisa application to avoid payment failures.
Payment Failed – Charged but No Confirmation
If the Indonesia eVisa portal charges your card but shows no confirmation, wait 24-48 hours before requesting a bank reversal. Follow this recovery protocol:
Check the eVisa portal
Check the eVisa portal after 24-48 hours; payment may still be processing.
Review your bank statement
Review your bank statement for pending, completed, or reversed status.
Do not submit a second application
Do not submit a second Indonesia eVisa application; this may create duplicate charges that are also non-refundable.
Contact your bank
Contact your bank to request a charge reversal if the transaction is stuck.
Email immigration support
Email Indonesian immigration support with your transaction ID and application reference.
Estimated resolution timeline: 3-10 business days. The Indonesia eVisa application session may auto-cancel on payment failure, requiring a restart.
Refund Policy for Rejected Indonesia eVisa Applications
The IDR 500,000 Indonesia eVisa government fee (PNBP) is non-refundable upon rejection per Indonesian Government Regulation on non-tax state revenue. The VFS Global service fee (IDR 230,000) and bank international transaction fees are also non-refundable. No fee components are returned after a rejected Indonesia eVisa application.
After rejection, applicants may reapply with a new fee or appeal through the immigration authorities. The sole exception is double-charging: if the Indonesia eVisa portal processes the card twice, contact both your bank and Indonesian immigration support with the transaction ID for a reversal.
Legal basis: Indonesian Government Regulation on PNBP (non-tax state revenue). For the latest refund terms, consult the immigration FAQ page or contact the Directorate General of Immigration via the official portal.
FAQ
How early should I apply for an Indonesia eVisa in 2026?
Official processing: up to 5 working days (tourist e-Visa) or 24 hours (VFS e-VOA). Apply 2-3 weeks before travel.
Can someone else pay for my Indonesia eVisa?
Yes. The card does not need to be in the applicant’s name. A family member, travel agent, or sponsor can pay using their own Visa or Mastercard.
What is the total cost of an Indonesia eVisa in GBP?
The government fee is IDR 500,000 (approximately £24). Via VFS Global the total is IDR 730,000 (approximately £35). UK banks add a 1-3% surcharge, bringing the typical total to £25-£37.
Can I use a prepaid or Revolut card to pay for Indonesia eVisa?
Prepaid cards without 3D Secure frequently fail on the immigration portal. Revolut cards generally work if 3D Secure is enabled and international transactions are activated.
What currency is the Indonesia eVisa fee charged in?
The fee is processed in Indonesian Rupiah (IDR). Your UK bank converts to GBP using the exchange rate (Kurs) on the date of processing.
Is the eVisa fee different from the Visa on Arrival fee?
The e-VOA fee is the same IDR 500,000 base cost as the Visa on Arrival. The Indonesia eVisa lets you pre-pay and pre-arrange the VOA before landing.
What happens if my SIMPONI billing code expires?
The billing code is voided after its validity window. Your Indonesia eVisa application is not cancelled. Return to the portal and generate a new billing code to continue.
My eVisa payment was declined but I was still charged. What should I do?
Wait 24-48 hours; the charge may drop off as a pending authorisation hold. If it persists, contact your bank for a reversal and email Indonesian immigration support with your transaction ID.
Is the Indonesia eVisa fee refundable if my application is rejected?
No. The IDR 500,000 government fee is strictly non-refundable under PNBP regulations. The VFS service fee and bank transaction fee are also non-refundable. Reapply with a new fee or appeal through the immigration authorities.
Do I need to pay separately for each applicant, including children?
Yes. Each applicant, including children, requires a separate Indonesia eVisa application and full fee payment. The cost is IDR 500,000 per person on the portal, or IDR 730,000 via VFS Global.
