Indonesia eVisa Application Process: Complete Step-by-Step Guide for UK Travellers in 2026

The Indonesia eVisa application process costs IDR 500,000 (≈ £25), takes 3 to 5 business days, and follows five online steps at evisa.imigrasi.go.id. UK passport holders with at least six months’ validity receive a PDF approval letter by email. The Indonesian Directorate General of Immigration structures the process in three phases: APPLY, PAYMENT, and DOWNLOAD.

Last updated: 10 September 2026. This guide is based on the Indonesian Directorate General of Immigration portal (evisa.imigrasi.go.id) and direct testing of the application workflow. Visa rules may change; always verify on the portal before applying.

Who Can Apply for an Indonesia eVisa in 2026?

UK citizens are among 87 eligible nationalities for the Indonesia eVisa, a single-entry tourist visa permitting stays up to 30 days. The Indonesia eVisa application process covers tourism, family visits, and transit under the B1 visa classification. Applicants must hold a passport valid for at least 6 months from the date of arrival, with at least 1 blank page for the visa stamp. Approval is not guaranteed; the Directorate General of Immigration evaluates each application individually.

Nationals of 9 ASEAN countries (Brunei, Cambodia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Vietnam) are exempt from visa requirements entirely.

Documents You Need for Your Indonesia eVisa Application

The Indonesia eVisa application process requires UK travellers to upload a passport scan (valid ≥ 6 months from arrival date), a passport-style photo, and a return or onward flight ticket, each with strict format and size limits.

Smartphone scanning tips: place the passport on a flat surface in daylight with good lighting and no flash glare. The Indonesia eVisa application process rejects files that are too large, in the wrong format, blurry, password-protected, or incorrectly uploaded. Compress oversized files, convert to JPEG/PNG, retake blurry scans in daylight, and remove PDF passwords before uploading.

Step 1: Create Your Account on the eVisa Portal

The Indonesia eVisa application process begins with account registration at evisa.imigrasi.go.id. The portal supports desktop, laptop, and mobile phone access. A “Let’s Ask Mido!” virtual assistant is available on the portal for basic queries during registration.

1. Full Name – Enter your exact name as printed in your passport, using Latin characters only. Accented characters are rejected by the system.
2. Place of Birth – Provide your city and country of birth in Latin characters.
3. Mother’s Name – Enter your mother’s maiden name. This field is mandatory for all applicants, including adults. Leaving it blank triggers an error.
4. Email Address – Use a reliable, frequently checked inbox. This address becomes your login credential.
5. Password – Minimum 8 characters combining uppercase letters, lowercase letters, numbers, and at least one special character. Weak passwords are rejected.
6. Captcha – Complete the on-screen verification.

Registration errors: name mismatch, non-Latin characters, blank Mother’s Name, weak password. After submitting the form, the Indonesia eVisa application process sends an activation link to your registered email. Click it to verify your account, then log in using your email and password to proceed to the application form.

Step 2: Fill In the Application Form and Upload Documents

Match all fields to your passport: personal (name, nationality, DOB, passport no., expiry, gender, marital status), travel (arrival date, port of entry such as Ngurah Rai/Bali or Soekarno-Hatta/Jakarta, purpose set to Tourism, accommodation address), contact (phone, pre-filled email). Use Chrome or Edge on a desktop for maximum compatibility.

1. Complete each form section in one sitting. The portal session times out after approximately 30 to 60 minutes with no reliable auto-save. Screenshot every page before proceeding.
2. Upload your passport bio-data page as the first document.
3. Upload your passport-style photograph in the separate photo field.
4. Upload your return or onward flight ticket as the supporting document.
5. Use the portal’s preview button to verify that every uploaded image is legible before continuing.

Step 3: Pay the Indonesia eVisa Fee

The Indonesia eVisa application process requires a government fee of IDR 500,000 (≈ £25), payable via the SIMPONI gateway using Visa, Mastercard, or JCB with mandatory 3D-Secure authentication. The card does not need to be in the applicant’s name.

1. Redirect: The portal redirects you to SIMPONI – enter card details and complete the 3D-Secure OTP sent by your bank.
2. Confirmation: After OTP verification, payment is confirmed and your status changes to “Processing.”

If your UK bank blocks the transaction, enable international online payments before retrying.

Payment deducted but status shows “Unpaid”? SIMPONI settlement takes up to 60 minutes – do NOT attempt a second payment. Wait, refresh, and check your email for a confirmation code. If the status remains “Unpaid” after two hours, contact the immigration helpdesk with your transaction reference.

The government fee is non-refundable. Pre-authorise international payments with your UK bank to avoid 3D-Secure failures during the session window.

Step 4: Submit, Track Status, and Receive the Approval Letter

The Indonesia eVisa application process does not allow edits after payment – errors require reapplication, and the IDR 500,000 fee is non-refundable.

Indonesia eVisa Fees: What UK Travellers Actually Pay in 2026

The direct-portal Indonesia eVisa costs ≈ £25; VFS Global charges ≈ £37; agencies charge ≈ £95, plus UK bank foreign-transaction fees of 2-3%.

Pay in IDR to avoid the Dynamic Currency Conversion trap. UK bank foreign-transaction fees range from 0% (Monzo, Starling) to 2.75-2.99% (HSBC, Barclays, Lloyds).

*Approximate, subject to exchange-rate fluctuation (~1 GBP = 20,000 IDR, mid-2026).

For Bali arrivals, the Bali Tourist Levy of IDR 150,000 (≈ £8) is mandatory since February 2024 and must be paid at lovebali.baliprov.go.id.

Processing Time, Validity, and How Long You Can Stay

The Indonesia eVisa application process takes 3-5 business days. The visa is valid for 90 days from issuance, permitting a 30-day single-entry stay. Extending requires an in-person biometric visit at Kantor Imigrasi since June 2025 for an additional 30 days (60 total), costing IDR 500,000. Start the extension at least 7 days before your current visa expires. The overstay penalty is IDR 1,000,000 per day.

The All Indonesia Arrival Card is a mandatory digital customs and immigration form, submitted via allindonesia.imigrasi.go.id within 3 days prior to arrival. It replaced paper cards in October 2025.

Common Mistakes That Lead to Indonesia eVisa Rejection

The Indonesia eVisa application process rejects submissions for seven recurring reasons, ranked by frequency:

• Passport validity under 6 months from the date of intended arrival.
• Blurry or cropped passport scan of the bio-data page.
• Photo with wrong background (must be white or light), glasses worn, or poor lighting.
• Name spelling mismatch between the application form and the passport, including middle names.
• Incomplete travel details – missing port of entry or accommodation address.
• Wrong port of entry selected on the form.
• Expired supporting documents – return ticket or accommodation dates that do not match the intended travel dates.

Prevention: compare fields to passport, use preview button, double-check with another person. If the Indonesia eVisa application process returns a rejection, there is no mandatory waiting period – you may reapply immediately with corrected information. The government fee of IDR 500,000 (≈ £25) is non-refundable on each attempt.

Indonesia eVisa Application Process FAQ